IGCSE Business Study Notes

1. Understanding Business Activity
1.1 - Business activity
1.2 - Classification of Businesses
1.3 - Enterprise and business growth
1.4 - Types of businesses
1.5 - business and stakeholder objectives
2. People in Business (HR)
2.1 - Motivating employees
2.2 - Organisation and people
2.3 - Recruitment, selection and training
2.4 - Internal and external communication
3. Marketing
3.1 - Customers, marketing & competition
3.2 - Market research
3.3 - Marketing mix
3.4 - Marketing strategies
4. Operations Management
4.2 - Production of goods & services
4.2 - Costs, break-even & production scale
4.3 - Quality management
4.4 - Location decisions
5. Financial Management
5.1 - Business finance
5.2 - Cash-flow forecasts & working capital
5.3 - Income statements
5.4 - Statement of financial position
5.5 - Analysing the accounts
6. External Influences on Business Activity
6.1 - Economic issues
6.2 - Environmental & ethical issues
6.3 - Business & globalisation